SurePrep Help Center

Incident Report for SurePrep

Resolved

The SurePrep Help Center issue has been resolved.

Posted Jun 20, 2018 - 06:25 PDT

Investigating

Customers are reporting that they are unable to access the SurePrep Help Center from FileRoom. We are investigating and incident updates will be posted here as we get them. If you are unable to access the SurePrep Help Center and you need to create a support ticket please send your requests to support@sureprep.com.

Posted Jun 19, 2018 - 08:59 PDT

This incident affected: Third Party Services (Zendesk (SurePrep Support Ticketing System and Help Center)).