Post Migration Performance
Scheduled Maintenance Report for SurePrep
Completed
The scheduled maintenance has been completed.
Posted Oct 21, 2024 - 04:11 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 20, 2024 - 12:15 PDT
Scheduled
Degraded Performance

Customers may experience performance degradation in all SurePrep services, including FileRoom, SPbinder, API, Reviewer Dashboard, and TaxCaddy, from Sunday, October 20, 2024, at 12:00 PM PT to Monday, October 21, 2024, at 4:00 AM PT.

If you have any questions or concerns, please contact support@sureprep.com.
Posted Oct 20, 2024 - 12:09 PDT
This scheduled maintenance affected: FileRoom, SPbinder, 1040SCAN Review Wizard, Reviewer Dashboard, API and TaxCaddy (TaxCaddy Dashboard).