SurePrep Help Center Issue
Incident Report for SurePrep
The ticketing system and Help Center (Zendesk) issues have been resolved.
Posted Sep 16, 2019 - 13:15 PDT
SurePrep Support's ticketing system and Help Center provider (Zendesk) is currently experiencing intermittent performance issues which are affecting access to the SurePrep Help Center. If you are unable to access the SurePrep Help Center we suggest you send support requests to Zendesk is working to resolve the issues immediately. Incident updates will be posted here as we get them.
Posted Sep 16, 2019 - 11:41 PDT
This incident affected: Third Party Services (Zendesk (SurePrep Support Ticketing System and Help Center)).