SurePrep FileRoom Connectivity Issues

Incident Report for SurePrep

Resolved

The connectivity issues impacting some customers have been resolved. We continue to monitor the situation. Incident updates will be posted here as we get them.

Posted Oct 12, 2018 - 16:14 PDT

Investigating

Some customers are reporting connectivity issues. We are working to identify and resolve the issues immediately. Incident updates will be posted here as we get them.

Posted Oct 12, 2018 - 15:47 PDT

This incident affected: FileRoom.