The sureprep.com website is down

Incident Report for SurePrep

Resolved

Our hosting provider experienced a brief period of network instability which resulted in intermittent outages of the sureprep.com website. The issue has been resolved. We continue to monitor the situation and we will update this status page if there are any changes.

Posted Sep 27, 2018 - 11:07 PDT

Identified

The sureprep.com website is experiencing intermittent outages. This outage does not affect any of SurePrep's production systems. Customers who visit sureprep.com to access the Client Login can login to FileRoom directly at https://production.sureprep.com/

Posted Sep 27, 2018 - 10:00 PDT

This incident affected: FileRoom.