Intermittent Connectivity Issues

Incident Report for SurePrep

Resolved

The connectivity issues impacting some customers have been resolved. We continue to monitor the situation.

Posted Mar 28, 2019 - 18:52 PDT

Identified

We identified the cause of the connectivity issues and we are working to resolve it immediately. Incident updates will be posted here as we get them.

Posted Mar 28, 2019 - 18:49 PDT

Investigating

Some customers are reporting intermittent connectivity issues. We are working to identify and resolve the issues immediately. Incident updates will be posted here as we get them.

Posted Mar 28, 2019 - 18:17 PDT

This incident affected: SPbinder and 1040SCAN Review Wizard.