Scheduled Maintenance
Scheduled Maintenance Report for SurePrep
Completed
The scheduled maintenance has been completed.
Posted about 1 year ago. Jul 01, 2018 - 02:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted about 1 year ago. Jun 30, 2018 - 22:00 PDT
Scheduled
SurePrep's systems will undergo the following routine maintenance period:

10:00 PM Pacific on Saturday, June 30 to 2:00 AM Pacific on Sunday, July 1. Customers will be unable to connect during this 4 hour maintenance period. We schedule maintenance at times that minimize the impact to our customers but we apologize for any inconvenience.
Posted about 1 year ago. Jun 27, 2018 - 11:50 PDT
This scheduled maintenance affected: Third Party Services (Zendesk (SurePrep Support Ticketing System and Help Center)), TaxCaddy (TaxCaddy Dashboard, TaxCaddy Email Notifications), FileRoom, SPbinder, 1040SCAN Review Wizard, and Integrations (GoSystem Tax Integration, GoFileRoom Integration, CCH Axcess Tax Integration).