Scheduled Maintenance
Scheduled Maintenance Report for SurePrep
The scheduled maintenance has been completed.
Posted Jul 01, 2018 - 02:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 30, 2018 - 22:00 PDT
SurePrep's systems will undergo the following routine maintenance period:

10:00 PM Pacific on Saturday, June 30 to 2:00 AM Pacific on Sunday, July 1. Customers will be unable to connect during this 4 hour maintenance period. We schedule maintenance at times that minimize the impact to our customers but we apologize for any inconvenience.
Posted Jun 27, 2018 - 11:50 PDT
This scheduled maintenance affected: Third Party Services (Zendesk (SurePrep Support Ticketing System and Help Center)), FileRoom, SPbinder, 1040SCAN Review Wizard, TaxCaddy (TaxCaddy Dashboard, TaxCaddy Email Notifications), and Integrations (GoSystem Tax Integration, GoFileRoom Integration, CCH Axcess Tax Integration).