GoFileRoom Integration Issue

Incident Report for SurePrep

Resolved

The GoFileRoom integration issues have been resolved.

Posted Aug 21, 2018 - 13:35 PDT

Identified

Some SurePrep customers who use the GoFileRoom integration are reporting a “SurePrep: Error retrieving status” message. We are working to resolve this issue immediately. Incident updates will be posted here as we get them.

Posted Aug 21, 2018 - 09:31 PDT

This incident affected: Integrations (GoFileRoom Integration).