CCH Axcess Tax Export Issue

Incident Report for SurePrep

Resolved

CCH has resolved the server issues affecting some CCH Axcess Tax users. We continue to monitor the situation and we will update this status page if there are any changes.

Posted Sep 26, 2018 - 17:18 PDT

Identified

Some CCH Axcess Tax users are still reporting intermittent errors when attempting to export. CCH has identified a server believed to be the cause of the issue. CCH is working to resolve the issue immediately. Updates will be posted here as we get them.

Posted Sep 06, 2018 - 08:43 PDT

This incident affected: Integrations (CCH Axcess Tax Integration).