Scheduled SurePrep Maintenance

Scheduled Maintenance Report for SurePrep

Completed

The scheduled maintenance has been completed.

Posted Feb 14, 2021 - 00:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 13, 2021 - 21:00 PST

Scheduled

SurePrep's systems will undergo the following maintenance period:

9:00 PM Pacific on Saturday, February 13 to 12:00 AM Pacific on Sunday, February 14. Customers will be unable to connect during this 3 hour maintenance period. We schedule maintenance at times that minimize the impact to our customers but we apologize for any inconvenience.

Posted Feb 09, 2021 - 10:17 PST

This scheduled maintenance affected: FileRoom, SPbinder, 1040SCAN Review Wizard, TaxCaddy (TaxCaddy Dashboard, TaxCaddy Email Notifications, TaxCaddy Taxpayer iOS App, TaxCaddy Taxpayer Android App, TaxCaddy Taxpayer Browser-based Portal), and Integrations (GoSystem Tax Integration, GoFileRoom Integration, CCH Axcess Tax Integration, CCH Global fx Tax Integration, Lacerte Tax Integration, UltraTax Integration, ProSystem fx Tax Integration).

Subscribe to Incident