SurePrep Support Systems (Zendesk) - Degraded Performance
Incident Report for SurePrep
Resolved
The Zendesk issues have been resolved. If the system status changes, incident updates will be posted here: https://status.sureprep.com.
Posted Jun 04, 2021 - 12:03 PDT
Monitoring
SurePrep Support's ticketing system and Help Center provider (Zendesk) is currently experiencing intermittent performance issues which are affecting access to the SurePrep Help Center. If you are unable to access the SurePrep Help Center we suggest you send support requests to support@sureprep.com. Incident updates will be posted here as we receive them: https://status.sureprep.com/
Posted Jun 04, 2021 - 11:20 PDT
This incident affected: Third Party Services (Zendesk (SurePrep Support Ticketing System and Help Center)).
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